Privacy Policy

Nishitokyo Chemix Co., Ltd. (hereinafter referred to as “Nishitokyo Chemix”) recognizes the importance of protecting personal information. To ensure the trust of our customers, we are committed to complying with relevant laws and regulations concerning personal information and hereby declare that we will adhere to the following privacy policy.

Collection of Personal Information

Nishitokyo Chemix may collect personal information from customers, to the extent necessary, in connection with certain services such as website content, surveys, and email distribution, in order to provide better services.

Management and Protection of Personal Information

When handling customers’ personal information, Nishitokyo Chemix implements the following security measures to ensure appropriate management and protection.

Organizational Security Measures

A designated Personal Information Protection Officer is assigned to oversee the handling of personal data.
The employees who have access to personal data and the scope of data they handle are clearly defined.
A reporting and communication system is in place to promptly notify the Personal Information Protection Officer of any violations or signs of non-compliance with laws or internal policies.
Regular audits are conducted by other departments or external parties to assess the status of personal information handling.

Personnel Security Measures

Employees receive regular training on important considerations when handling personal information.
Confidentiality obligations regarding personal information are stipulated in the company’s employment regulations.

Physical Security Measures

Access to areas where personal information is handled is controlled, and restrictions are placed on devices brought into such areas to prevent unauthorized viewing.
Measures are taken to prevent the theft or loss of devices, electronic media, and documents containing personal information.
When transporting such devices or media within or outside the office, steps are taken to ensure that personal information cannot be easily accessed.

Technical Security Measures

Access controls are implemented to limit both personnel and the scope of personal data they are permitted to access.
Information systems that handle personal data are protected against unauthorized access and malicious software.

Understanding of External Environments

Our company may outsource the handling of personal information to third parties located outside Japan. In such cases, we take appropriate security measures after confirming the relevant personal data protection regulations in the respective country.
We may also store personal data on cloud services or servers located overseas, provided by third-party vendors. In such cases, we implement security measures based on our understanding of the data protection systems in those countries.

Outsourcing the Handling of Personal Information

To provide better services, Nishitokyo Chemix may outsource the handling of personal information to third parties within the scope of the stated purposes of use. In such cases, we carefully select contractors—including group companies and other parties deemed capable of appropriately handling personal information—and enter into contracts that stipulate proper management practices, confidentiality obligations, and prohibitions against re-disclosure. We also ensure that the contractors manage personal information appropriately.

Use of Personal Information

The personal information collected by Nishitokyo Chemix will be used for the following purposes:

Type of Personal Information	Purpose of Use
Information submitted via our website or at our showroom	– To provide information such as newsletters – To develop and promote products and services – To send samples and catalogs – To conduct surveys regarding our products and services – For other purposes to which you have separately agreed
Information submitted for sweepstakes, campaigns, or surveys	-To send prizes and related items – To develop and promote products and services – For other purposes to which you have separately agreed \|
Information provided when participating in events organized by our company	– To plan and operate such events – To provide information such as newsletters – To develop and promote products and services – To send samples and catalogs – To conduct surveys regarding our products and services – For other purposes to which you have separately agreed
Information provided through our inquiry center	– To respond to your inquiry – To develop and promote products and services – To send samples and catalogs – To provide information such as newsletters – To conduct surveys regarding our products and services – For other purposes to which you have separately agreed
Information regarding our business partners	– For managing business partner relationships and sales activities – To respond to inquiries, quotation requests, and consultations, and to send related materials – To ship ordered products, samples, and catalogs – To provide related after-sales services – To develop and promote products and services – To provide information such as newsletters – To conduct surveys regarding our products and services – For other purposes to which you have separately agreed

Opting Out of Information Delivery
When you provide personal information, Nishitokyo Chemix or its contractors may send you information that may be of interest to you via email or other means. If you do not wish to receive such communications, please contact Nishitokyo Chemix or the relevant contractor to request that the information delivery be stopped.

Provision of Personal Information to Third Parties

Nishitokyo Chemix will not disclose or provide your personal information to any third party other than authorized contractors without your consent. However, we may disclose personal information without your consent when required by law or in response to legitimate requests from courts, police, or other government agencies.

Disclosure, Correction, and Deletion of Personal Information

If you wish to access, correct, or delete your personal information, Nishitokyo Chemix will investigate and respond appropriately in accordance with applicable laws and regulations. Please contact us at the address provided in the “Contact” section.

Use of Cookies

This website may use information obtained through cookies for the following purposes:

To analyze the number of visitors and traffic to the website
To provide personalized services and information based on users’ browsing history
To maintain security by prompting re-authentication after a certain period of inactivity
To reference registered user information during login and offer customized services accordingly
To support promotional activities for our products and services by linking cookie data with separately obtained personal information.We may also entrust the delivery of advertisements to third parties, in which case cookie data may be stored and accessed via those third parties.
You can delete or disable cookies through your browser settings. However, please note that doing so may prevent you from using some of the services provided by Nishitokyo Chemix.

※A cookie is a mechanism that stores data such as browsing history or form inputs on your device when you use a website. This information is exchanged between your browser and the server.

August 10, 2025
Nishitokyo Chemix Co., Ltd.
Address: 4th Floor, Sumitomo Corporation Nishikicho Building
1-6 Kanda-Nishikicho, Chiyoda-ku, Tokyo, Japan
President & CEO: Masaru Kato

CONTACT

Phone Inquiries

03-5207-7015（Domestic Business/Import Busines）
03-5207-7011（Recruitment/Other）
042-645-5841（Export Business/Overseas Warehouse）